Refund policy
Refund Policy
At Super Fancy Collection (SFC), we are committed to providing you with a smooth and satisfying shopping experience. We believe in fair customer service because:
“Your satisfaction is our priority.”
Returns Policy
Our return policy is valid for 7 days from the date of purchase.
After 7 days, unfortunately, we cannot offer a refund or exchange.
To be eligible for a return:
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The item must be unused, unworn, and in the same condition as received.
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The item must be returned in its original packaging.
Replacement Policy
SFC offers replacements only under the following conditions:
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You received an incorrect product.
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The product delivered is defective or damaged.
❌ Change of mind is not accepted as a valid reason for return or replacement.
To qualify for a replacement, the product must:
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Be unused and in original condition.
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Have no marks, stains, or damage.
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Include all original accessories, tags, and packaging.
Refunds (If Applicable)
Once your returned item is received and inspected, we will notify you via email regarding approval or rejection of your refund.
If approved:
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The refund will be processed within a few working days.
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The amount will be credited to your original payment method.
Late or Missing Refunds
If you have not received your refund:
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Recheck your bank account.
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Contact your card issuer — processing times may vary.
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Contact your bank for further clarification.
If the issue persists, please contact us at:
superfancycollection@gmail.com
Sale Items
Only regular-priced items are eligible for refunds.
Items purchased on sale or promotion are non-refundable.
Exchanges
We only exchange items if they are damaged or defective.
To request an exchange for the same item, please email us at:
superfancycollection@gmail.com
We value your trust and aim to serve you with transparency and care.
Thank you for choosing Super Fancy Collection